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Retail & Hospitality
Highfield Level 2 Award in Customer Service (RQF)
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Brief Summary: Learn how to manage and support individuals with personal license requirements.
Course Overview: This qualification is designed to meet the requirements of the UK's licensing industry for personal license holders.
Description of the training content and objectives
Target audience: Licensing industry professionals, or individuals responsible for managing licensing provisions.
Eligibility criteria: None
List of key learning outcomes:
Detailed outline of training topics and modules:
Total learning hours: 8
None
Method of assessment: Exams and practical assessments
Awarding body: Highfield Qualifications
List of supplementary materials:
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