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Retail & Hospitality
Highfield Level 2 Award in Customer Service (RQF)
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Brief Summary: Top up your existing qualification to meet the latest industry standards.
Course Overview: This top-up course is designed to enhance and update your existing skills and knowledge as a security officer.
Description of the training content and objectives
List of key learning outcomes:
Detailed outline of training topics and modules:
Total learning hours: 38
Existing Highfield Level 2 Award for Security Officers in the Private Security Industry qualification
List of supplementary materials:
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